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How to improve the workplace experience and boost employee well-being

Popularized in the US and now gaining momentum across Europe, a new approach to rethinking the workplace is taking shape. Known in some circles as “wellworking,” this concept goes beyond remote work or coworking. It focuses on enhancing the overall workplace experience through better office design, stronger human connection, and thoughtful employee services.

Since the Covid-19 crisis, how we work has changed dramatically. After months of remote work, many employees were reluctant to return to the office (RTO). To address this, companies had to reimagine what going to work should feel like: more inviting, more human, and more supportive. That’s where this new way of thinking about workspaces comes in.

Rethinking workspace design

After experiencing the flexibility of working from home — choosing your hours, your space, even your outfit — returning to cold, rigid offices was a tough transition for many. No one wants to work in a lifeless space reminiscent of The Office… or under a manager like David Brent.

Wellworking - Bureau austere - workplace experience

Forward-thinking companies are now redesigning their office spaces to feel fresher, warmer, and more collaborative. Think modern decor, coworking-style layouts, and breakout areas that invite connection rather than isolation.

Trends like green walls and relaxation rooms with cushions or even nap zones are transforming once boring office corners into areas for informal conversation and genuine recharge.

Others are choosing external coworking spaces, which have exploded in popularity in recent years. These environments typically combine open-plan areas with private rooms and offer a range of services that support a better workplace experience.

Rethinking human connection at work

Old-school management styles — top-down, rigid, and obsessed with productivity — are increasingly outdated. Today, smart companies recognize that employee well-being is directly linked to business performance.

Wellworking - Management autoritaire

That means shifting toward more democratic leadership, where employee voices matter and collaboration is encouraged. It’s about empowering people to take initiative and contribute meaningfully to the company culture.

To maintain positive energy and build stronger teams, internal events like afterworks, team-building activities, and company retreats are essential. These initiatives support well-being at work, and they’re becoming a key part of the employee experience.

Some organizations have even introduced a new role: the Chief Happiness Officer. This person is dedicated to improving working conditions and promoting overall well-being across teams.

Enhancing employee services

Perks and benefits play a major role in creating a positive work environment. They show employees that their contributions are valued and give them more reasons to stay engaged.

Meal vouchers, for instance, are one of the most appreciated benefits in Belgium, for both employers and employees.

Healthy food options at work are another growing trend. BulkBar, for example, offers an eco-friendly snack dispenser with organic, package-free snacks. Whether it’s during a coffee break, at your desk, or after lunch, healthy snacks contribute to well-being while satisfying your taste buds.

Companies can also consider installing a gym in the office or giving employees access to a nearby fitness center. Physical activity is a great way to decompress and encourages social bonding. It also reinforces a healthy company culture and strengthens the overall workplace experience.

Wellworking - Bien-etre au travail - workplace experience

A modern workplace experience benefits everyone

Improving the workplace experience is not just a trend. It’s a strategic move. From better-designed offices to more human-centric leadership, every element helps build a work environment where people feel good and perform better.

Some call this shift “wellworking,” but whatever the label, the goal is the same: create a workplace where employees are supported, connected, and motivated. That’s good for people and great for business.

Published on 31/01/2023

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